This Action Plan explains our processes and focuses on outcomes. We will share
our results, successes and failures openly, determined to pursue
a sustainable path. In some areas we are still working to develop
appropriate measures as we set a roadmap for further progress.
| Focus
area |
Objective |
Action
plan |
Key
performance
indicator (KPI) |
Business
value |
| Health,
safety and
environment
(HSE) |
| Safety
and health |
Best
safety and health
record in industry
sector |
Reduction
in injury and
illness rate
(IIR)1 to 0.5 over the next 5 years |
Recorded
IIR |
Reduction
in lost work
days
Reduction in down time
Enhanced performance and more effective processes |
| Energy |
Further
improve energy
efficiency across
the business |
Identify
energy usage
patterns throughout
company in 2004 |
Energy
used in Tera
Joules indexed
to production |
Reduction
in energy costs |
| Waste |
Continue
to optimize waste-generating
activities across
the business |
Identify
efficiency improvements
in 2004 that
may result in
waste reduction |
Tonnes
of waste indexed
to production |
Reduction
in waste treatment
costs
More efficient processes
Reduction in raw materials costs |
| Sustainable
agriculture |
| Soil
conservation |
Develop
and promote programs
to minimize soil
erosion and improve
soil productivity |
Establish
local programs
to transfer knowledge
to farmers and
technical advisers |
Number
of programs developed
Area covered |
Preferred
use of Syngenta
products and
services |
| Water
quality |
Maintain
and improve quality
of water and
promote efficient
use of scarce
water resources |
Contribute
to development
of expertise
in water management
and use of buffer
zones |
Number
of programs in
place |
Acceptance
of products in
all relevant
markets |
| Biodiversity |
Help
preserve biodiversity
through germplasm
conservation |
Support
for Global Crop
Diversity Trust |
Germplasm
conserved |
Ensure
continued crop
diversity and
access to genetic
resources |
| Product
stewardship |
|
|
|
|
| Training |
Educate
users on safe
and effective
crop protection
product use
Support
CropLife International2 programs |
Identify
areas with greatest
need for training |
Health
incidents due
to accidents |
Ensure
continued product
use, market access |
| Auditing |
Measure
effectiveness
of training programs |
Put
systems/surveys
in place with
criteria to evaluate
programs effectiveness |
Measured
difference in
safe and effective
use as a result
of programs |
Reputation
with stakeholders |
| Biotechnology
regulatory
compliance |
Full
compliance with
national and
international
regulations |
Full
implementation
of Standard Operating
Procedures (SOPs)
relating to Biosafety
Protocol |
Number
of breaches of
regulations published
by governmental
authorities
Number of countries where SOPs in place |
Licence
to operate
Build public trust in biotechnology companies |
| International
development |
|
|
|
|
| Investment
in developing
countries |
Invest
for the long
term in emerging
markets |
Consistent
strategy to build
positions in
developing markets |
Level
of investment
in Least Developed
Countries3 |
Expand
long-term market
potential
Preferred access |
| Public
/ private partnerships |
Build
preferential
relations with
selected international
organizations
and governments
Share technology and related services to build capacity in developing countries |
Active
participation
in World Bank
Assessment of
Science and Technology
Technology transfer to reduce postharvest losses
Biofortification projects |
Level
of involvement
and ability to
influence process
Level of adoption of shared technology in developing countries
Field resources committed to reduce effects of nutrient malnutrition |
Maintain
investment options,
market access
Long-term new market opportunities
Demonstrate potential of biotechnology |
| Public
health |
Contribute
to international
Roll Back Malaria
(RBM) program |
Support
RBM program in
achieving its
target of having
60% of people
at risk in African
countries sleeping
under treated
bed nets by 2005 |
Number
of solutions
in place, e.g.
treated bed nets
used |
Leading
position for
products in public
health programs |
| Human
rights |
|
|
|
|
| Child
labor |
No
abusive child
labor throughout
our business |
Initial
focus on hybrid
cotton seed production
in India
Internal training, processes and monitoring
External guidance and monitoring
Support for industry programs
Support for local non-governmental organizations |
Number
of child labor
cases reported
and verified
Programs initiated and/or supported |
Sustained
production
Reputation, leadership and brand enhancement |
| Community
involvement |
|
|
|
|
| Support
for communities
where Syngenta
operates |
Optimize
contribution
to the local
economies where
Syngenta is present |
Collect
data and track
impact; processes
to be in place
by 2005 |
Level
of economic contribution
to community/local
economy |
Improve
relationships
with local communities,
stakeholders |
| Sponsorship
policy |
Target
limited resources
for greater benefit
Optimize donation focus on target categories |
Identify
key areas for
contributions |
Track
spending in each
category |
Leverage
philanthropy
to support business
priorities |
| Animals
in research |
|
|
|
|
| Animal
welfare |
High
standard of animal
care at all Syngenta
sites and major
external contractors |
Carry
out audits at
Syngenta sites
and major external
contractors in
2004 |
Percentage
of sites audited |
Uphold
company reputation
Ensure freedom to operate |
| Replacement,
refinement
and reduction |
Contribute
to discussions
with regulatory
authorities in
order to reduce
the use of animals |
Participation
in international
regulatory workshops
and symposia |
Presence
at international
regulatory workshops
and symposia |
Increase
awareness and
influence on
future regulatory
demands |
| Employee
well being |
|
|
|
|
| Employee
satisfaction |
Identify
opportunities
for improvement
and specific
targets for action |
Follow
up from 2003
employee survey
For 2004 survey focus on improvement in main areas of measurement |
Feedback
from employee
survey |
Increased
productivity
Higher performance |
| Diversity |
Equal
opportunities
for all employees
Appropriate representation from all communities in which we operate |
Report
US and UK data |
Measure
progress in attitude
to diversity
through annual
employee survey |
Better
performance through
greater utilization
of employee skill
and talent base |
| Corporate
conduct |
|
|
|
|
| Ethics
and business
practices |
Syngenta
recognized as
leader in ethical
corporate practice |
Monitor
compliance with
Code of Conduct
Business Practices |
Number
of incidents
reported |
Enhance
reputation as
professional
business partner |
| Disclosure
procedures |
Reinforce
management systems |
Introduce
whistleblower
structure |
Number
of cases reported
and resolved/action
taken |
Enhance
employee loyalty
Improve business performance |
