Purchase order

A Purchase Order (PO) is a formal document issued by Syngenta confirming our intent to procure goods or services from you. This page covers how POs are issued, what information they contain, how to acknowledge them, and what to do if you have questions or need changes.

To ensure timely processing, all invoices must reference a valid Purchase Order number. Invoices submitted without a corresponding PO may be subject to delays or be returned for correction. Exceptions apply where a non-PO process has been agreed in advance with your Syngenta contact.

ℹ️ Exceptions apply where a non-PO process has been formally agreed between Syngenta and the Business Partner. If you are unsure whether your arrangement requires a PO, please confirm with your Syngenta contact.

How You Receive a Purchase Order

Purchase Orders are delivered to you via your Ariba account. In case an Ariba account has not yet been created, the Purchase Order will be delivered to you directly by your Syngenta contact person or directly via e-mail.

Syngenta utilizes two primary PO types:

• Standard POs — For one-time orders of goods or services
• Blanket/Limit POs — Specify a maximum monetary limit over a set period, requiring invoices to be submitted against Service Entry Sheets or call-offs
  To ensure seamless processing, Syngenta adheres to a strict 3-Way Match (PO, Goods Receipt, and Invoice). Mismatches — such as invoicing for more units than what was officially received — will result in automated invoice holds or rejections.

1. PO Created by Syngenta. Syngenta creates and approves the PO based on a requisition, contract, or catalog.
2. PO Dispatched. The PO is transmitted to your SAP Ariba Network account. If you do not have an Ariba account, it will be sent directly by your Syngenta contact person or via e-mail.
3. PO Received & Reviewed. Review all PO details including items, quantities, prices, delivery dates, and terms.
4. PO Acknowledged (if applicable). If you have an Ariba account, you may confirm acceptance. This step is optional but recommended.
5. Order Fulfilled & Invoiced. Deliver as specified and submit your invoice referencing the PO number.

(Important — read before invoicing)

A Confirmation Order occurs when a Purchase Order is created after goods or services have already been delivered — meaning the invoice date precedes the PO creation date. Although technically still a PO, it is treated as non-compliant because it bypasses Syngenta's standard approval process.

Risks for you as a Business Partner:

• Payment delays or rejection — invoices linked to Confirmation Orders may not be processed on time
• No dispute protection — without a PO issued upfront, there is no documented agreement on scope, price, or terms
• Compliance monitoring — Confirmation Orders are tracked as a non-compliance indicator and flagged in audits

What to do:
Always request a Purchase Order from your Syngenta contact before delivering goods, performing services, or issuing an invoice. If unsure whether a PO has been issued, ask before proceeding.